8  Travel Planning & Customer Visits

NoteBusiness Context

Brand managers spend significant time visiting HORECA (Hotels, Restaurants, Cafés) customers. Efficient route planning saves time and fuel costs - expenses that directly impact your margin.

This chapter shows how to use Google Maps integration through MCP to:

  • Calculate travel distances and times from your office to multiple customers
  • Find nearby restaurants/venues when visiting a specific location
  • Optimize multi-stop routes for maximum efficiency
  • Estimate travel expenses for budget planning

8.1 The Travel Expense Challenge

A typical brand manager scenario:

“I need to visit 12 restaurants in Oslo this week to present our new Amarone. I’m based in Sandvika. How do I plan the most efficient route, and what will it cost in travel expenses?”

Norwegian travel expense rates (2026):

Travel Expense Reference
Expense Type Rate Notes
Km allowance (own car) 5.00 NOK/km Tax-free up to 10,000 km/year
Parking (Oslo center) 40-80 NOK/hour Budget 300 NOK/day
Toll (AutoPASS) Variable ~50 NOK round-trip Sandvika↔︎Oslo
Time cost ~400 NOK/hour Opportunity cost of driving vs. selling

8.2 Scenario 1: Sandvika to Multiple Oslo Restaurants

8.2.1 Getting Distance Matrix

📊 Copy this prompt to Claude:

"Calculate driving distances and times from Sandvika 
to these Oslo restaurants:
1. Maaemo, Schweigaards gate 15B
2. Restaurant Eik, Universitetsgata 11
3. Statholdergaarden, Rådhusgata 11
4. Kontrast, Maridalsveien 15A
5. Tjuvholmen Sjømagasin, Tjuvholmen allé 14
6. Sawan, President Harbitz gate 4, Frogner
Give me a distance matrix with all combinations."
TipExample: Distance Matrix from Sandvika
Distance Matrix Results (km rate: 5.00 NOK)
Destination Distance Drive Time Est. Cost
Maaemo (Schweigaards gt.) 18.2 km 28 min 91 NOK
Restaurant Eik (Universitetsgata) 15.4 km 24 min 77 NOK
Statholdergaarden (Rådhusgata) 14.8 km 23 min 74 NOK
Kontrast (Maridalsveien) 16.9 km 26 min 85 NOK
Tjuvholmen Sjømagasin 14.1 km 22 min 71 NOK
Sawan (Frogner) 13.8 km 21 min 69 NOK

Round-trip average: ~32 km = 160 NOK per restaurant visit

8.2.2 Planning an Optimized Multi-Stop Route

Instead of making 6 separate trips, visit all restaurants in one optimized route:

📊 Copy this prompt to Claude:

"Plan an optimized route starting from Sandvika, 
visiting all 6 restaurants, then returning to Sandvika.
Optimize the waypoint order to minimize total driving time."
ImportantOptimized Route Result

Without optimization (random order): 98 km, 2h 45min
With optimization (smart order): 62 km, 1h 52min

💰 Savings: 36 km × 5.00 NOK = 180 NOK per trip
⏱️ Time saved: 53 minutes

Recommended order: 1. Sandvika → Tjuvholmen Sjømagasin (closest) 2. → Statholdergaarden 3. → Restaurant Eik
4. → Kontrast 5. → Sawan 6. → Maaemo 7. → Return to Sandvika

: Route Optimization Summary {.striped .hover}

8.2.3 Cost Calculation for Budget

flowchart LR
    subgraph Plan["📍 Route Plan"]
        A["🏪 6 Restaurants<br/><i>Optimized Route</i>"]
    end
    
    subgraph Costs["💰 Cost Breakdown"]
        B["🚗 Driving<br/>62 km = 310 NOK"]
        C["🅿️ Parking<br/>6 × 100 = 600 NOK"]
        D["🛣️ Tolls<br/>~100 NOK"]
    end
    
    subgraph Total["✅ Budget"]
        E["💵 <b>Total: 1,010 NOK</b>"]
    end
    
    A --> B --> C --> D --> E
    
    style A fill:#3b82f6,color:white,stroke:#1e40af
    style B fill:#f59e0b,color:white,stroke:#d97706
    style C fill:#f59e0b,color:white,stroke:#d97706
    style D fill:#f59e0b,color:white,stroke:#d97706
    style E fill:#10b981,color:white,stroke:#059669,stroke-width:3px

Weekly Travel Budget Calculation

8.3 Scenario 2: Visit SAWAN + Find Nearby Customers

A different workflow: You have a confirmed meeting at SAWAN restaurant and want to maximize the trip by visiting other potential customers nearby.

8.3.1 Step 1: Locate SAWAN Restaurant

📊 Copy this prompt to Claude:

"Find SAWAN restaurant in Frogner, Oslo. 
Get me the exact address, coordinates, and any details available."
NoteSAWAN Restaurant Details
Field Value
Name Sawan
Address President Harbitz gate 4, 0259 Oslo
Area Frogner
Type Thai Fine Dining
Website sawan.no

8.3.2 Step 2: Find Nearby Restaurants/Bars

📊 Copy this prompt to Claude:

"Find all restaurants and bars within 500 meters of SAWAN 
at President Harbitz gate 4, Frogner, Oslo. 
Show me name, distance, and type."
TipNearby Venues (within 500m of SAWAN, Frogner)
Nearby Venue Discovery
Venue Distance Type Potential
Hos Thea 150m Fine Dining High - extensive wine list
Fauna 200m Nordic High - natural wine focus
Cru Vin & Kjøkken 280m Wine Bar High - wine specialists
Palace Grill 320m Bistro Medium - classic wines
Brasserie France 380m French High - French & Italian wines
Frognerseteren 450m Nordic Medium - tourist spot
Alex Sushi 480m Japanese Medium - sake & wine

Quick wins: Hos Thea, Fauna, and Cru Vin & Kjøkken are all within 5-minute walk and have strong wine programs. Schedule 30-minute meetings at each.

8.3.3 Step 3: Create Walking Route

📊 Copy this prompt to Claude:

"Create a walking route from SAWAN visiting:
1. Hos Thea
2. Fauna  
3. Cru Vin & Kjøkken
Then return to SAWAN.
How long will this take?"
ImportantWalking Route Summary
Stop Distance Walk Time Meeting Buffer
SAWAN → Hos Thea 150m 2 min 30 min meeting
Hos Thea → Fauna 180m 2 min 30 min meeting
Fauna → Cru Vin & Kjøkken 200m 3 min 30 min meeting
Cru → SAWAN 280m 4 min Return

Total walking: 12 minutes
Total time including meetings: ~1.5 hours
Bonus visits: 3 additional customer contacts!

8.4 Practical Prompts for Daily Use

8.4.1 Morning Route Planning

📊 "Plan my customer visits for today:
Starting point: [Your office address]
Customers to visit:
1. [Restaurant name and address]
2. [Restaurant name and address]
3. [Restaurant name and address]
Optimize the route and give me total distance, 
time, and cost at 5.00 NOK/km."

8.4.2 Discovering New Prospects

📊 "I'm visiting [Restaurant name] at [Address].
Find wine bars, fine dining restaurants, and 
cocktail bars within 1 km that might be interested 
in Italian wines. Exclude fast food and cafés."

8.4.3 Travel Expense Report

📊 "Calculate my travel expenses for this week's visits:
- Monday: Sandvika → Restaurant A → Restaurant B → Sandvika
- Tuesday: Sandvika → Restaurant C → Sandvika
- Wednesday: Customer D → nearby venues → return

Use 5.00 NOK/km rate. Include estimated parking 
(100 NOK per stop) and tolls (50 NOK per Oslo entry)."

8.5 Integration with RGM Planning

Combine travel planning with your Revenue Growth Management strategy:

TipSmart Visit Prioritization

When planning customer visits, consider:

  1. Volume potential - Query SalesVP for each customer’s historical purchases
  2. Growth opportunity - Which restaurants are growing fastest in your category?
  3. Geographic clustering - Group visits by area to minimize travel
  4. Meeting value - High-margin products (Amarone, Gaja) deserve more travel investment than entry-level wines

Example prompt combining data sources:

📊 "Query my top 10 Oslo HORECA customers by volume from SalesVP.
Then create an optimized route from Sandvika visiting all 10.
Calculate total travel cost and compare to expected revenue from each visit."

8.6 Summary

ImportantKey Takeaways
  1. Distance matrix calculates drive times from your office to multiple destinations
  2. Route optimization can save 30-40% on multi-stop trips
  3. Nearby search finds prospects close to confirmed meetings
  4. Walking routes maximize value when you’re already in an area
  5. Combine with SalesVP data to prioritize high-value customers
  6. Budget accurately using Norwegian km rates and toll estimates

8.6.1 Quick Reference: Travel Costs

Travel Cost Quick Reference
Item Rate Example
Driving 5.00 NOK/km 30 km trip = 150 NOK
Parking Oslo 100 NOK/stop 4 stops = 400 NOK
Tolls (Sandvika↔︎Oslo) 50 NOK/entry 2 entries = 100 NOK
Time value 400 NOK/hour 2 hour drive = 800 NOK opportunity cost